In this data protection declaration we inform you about the processing of your personal data. Responsible Majid Erfantalab Rautenstrauchgasse 4/2/1 1110 Vienna, Austria, Data Protection Officer You can reach our data protection officer at: Majid Erfantalab, Wehleweg 4/20 1030 Vienna Telephone: +43 660 117 99 62 E-mail address: Information Collected When accessing Sun Solutions owned websites the page URL, referral, IP address, timestamp, browser, and operating system is collected. This information is used for security, logging and website data analytics. By placing an order, additional personal information is provided by your consent such as an email address. Use of Information Sun Solutions stores information such as email addresses in order to contact clients about orders, billing and invoices, technical support, order history and services announcements. Payment information such as credit cards may be provided for recurring billing. Sun Solutions collects only the minimum amount of data needed in order to fulfill an order. Personal information such as IP addresses and IP location may be used in addition to create a fraud profile of an account in order to determine if an order will be accepted. Information provided for technical support including email address, domain name and information provided within a technical support ticket will be shared with Sun Solutions employees whom are working on the technical support case. Additionally a survey may be emailed at the completion of a technical support ticket. Use of technical support is additionally covered under the technical support Terms of Use that is available on the client portal when opening a support request. Security of personal information All connections to Sun Solutions's order system are encrypted through the use of SSL. The data sent between the end user and Sun Solutions's ordering system are encrypted. However, even with such encryption it is possible for a third party such as your ISP to see what URL is being accessed. When a credit card is submitted, the credit card data is encrypted before being stored within an internal database. Sun Solutions's client portal system is additionally protected by Imperva Incapsula, a cloud based firewall and security system. Third party access Sun Solutions protects personal information of clients. Data may be disclosed under the following circumstances: If required by law due to a subpoena or court order. Information will be made available to Sun Solutions employees to carry out normal task such as requested technical support or billing. Domain name registrations through Sun Solutions will share the personal information such as email, address and phone number in order to register a domain name. Trusted third parties that are required for normal business activities such as processing credit card payments or affiliates. Business transfers such as a sale or merger. Only the minimum information necessary is shared with the third party. Use of cookies Sun Solutions uses cookies for tracking of sessions across our website. These cookies identify your session and store information that may be required to fulfill an order. Cookies are also used to track referral links which may be used to track third party pages that led to a successful order of services. Sun Solutions also utilizes third parties in order to show re-targeted advertisements on third party websites. International Transfers If you are visiting Sun Solutions from outside the United States, please be aware that personal information is being sent to the United States where our servers are located. Personal information including collection, storage and use will be governed by this privacy policy. Data retention Personal data is kept as long as there is a business need to keep the data. Personal information like payment history is kept for tax and accounting purposes. User Control of Personal Information Personal information can be controlled through Sun Solutions's account portal at under the update contact information section. If you are unable to make changes please contact Sun Solutions support by using the contact page. Sun Solutions honors requests to remove personal data, including content information to the extent allowed by law to Sun Solutions's own websites. Please be aware this privacy policy only governs Sun Solutions owned website, and does not cover websites not owned by Sun Solutions that may be with in Sun Solutions's network.